![]() I was able to make an account with the same information. They might be blocking folks who were affected.Īnyway, a work around is through which is for credit locks (myEquifax is for credit freezes). So my wild guess is that maybe this is related. Also said that I would not also be able to make a new account.Īfter I thought about it, I went to Equifax settlement website to check if I was impacted. And made vague references to "internal" policy. ![]() Eventually I talked to a manager who told me that I would not be able to access my. Credit goes to another poster who told me.ĭifferent Equifax reps kept sending me the exact same scripted email (above). I wanted to share a workaround in case someone else runs into this. The "good" news is that if you are locked out, then so are the bad guys (or at least one would hope so). Recently, I used a PIN that I had to unfreeze my file there in connection with a car purchase. Welcome to the club! There's a whole thread (or two) on this Equifax issue. Eventually I was able to unfreeze it but it sure wasn't easy. I think they just have a buggy system and that might be what the OP is running in to. I had a similar problem with Equifax when I went to unfreeze my credit a few months back. Will that work for same Social Security number? cross fingers and try. Go to website it has my old email address, call human again, type in four numbers again, human says create a new account. Accepts code then says it can't continue.Ĭall human phone, type in d*mn four numbers again, human says system is unavailable. Go get second phone and start over typing in four numbers. This is just a side comment - I had to unfreeze my credit a few days ago to apply for a credit card, and Experian and Transunion were straightforward, Equifax was hell.Įxperian: phone process does not work, but does.Įquifax: try phone after typing in four numbers it wants to text a code to the phone I am calling in on. Then I received a 2nd email in response to my 2nd call, with the exact same wording: I've also had credit freezes with the three bureaus over the past 2 years. And reviewing their online info, there's no significant changes to my credit profile or score. I can still access the online accounts of the other two bureaus ( TransUnion, Experian). No changes in my personal info (including same address).ģ. I was able to access myEquifax online just fine in the past.Ģ. ![]() I asked to speak to manager/supervisor, who assured me that the internal department would look into it. I called again, was told me the exact same thing (some issue, would escalate, I would receive email). This decision is based on the information that you have provided during the account creation process." ![]() "Upon further review, the option to utilize the online website, MyEquifax is not available to you. ![]()
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